FAQ

SLW Travel is a B2B online platform offering comprehensive travel solutions, including booking hotels, tours, and transportation for businesses. We cater to travel agencies, tour operators, and corporate clients, providing access to a wide range of travel options at competitive prices.

To create an account, visit our registration page, fill out the required business information, and submit the form. Once your information is verified, you will receive an email with your login details.

By using SLW Travel, you gain access to exclusive B2B rates, a wide selection of travel products, advanced booking tools, real-time availability, and dedicated customer support. We help you streamline your booking process and maximize your profits.

Once logged in, use our search tool to find hotels, tours, or transportation. Select the desired options, add them to your cart, and proceed to checkout. You will receive a confirmation email with all the booking details.

We accept various payment methods, including credit cards, bank transfers, and payment gateways. For larger transactions. Contact our sales team for more information on credit facilities.

To modify or cancel a booking, log in to your account and go to the 'My Bookings' section. Select the booking you wish to change or cancel and follow the prompts. Note that changes and cancellations are subject to the supplier's terms and conditions, and fees may apply.

Our customer support team is available 24/7 to assist you. You can reach us via phone, email, or live chat. Visit our Contact Us page for detailed information.

You can view and download your invoices from the 'Billing' section of your account dashboard. For any billing inquiries or discrepancies, contact our billing support team.

Yes, we provide comprehensive training resources, including user manuals, video tutorials, and webinars. Our account managers are also available to provide personalized training sessions to help you get the most out of our platform.

We prioritize data security and employ industry-standard measures to protect your information. This includes SSL encryption, secure servers, and regular security audits. For more details, refer to our Privacy Policy and Security page.